Frequently Asked Questions
Most frequently asked questions from our customers, feel free to contact us using the contact options below if your question is not addressed on the faq.
Traderscoder is a platform offering software solutions and programming services for traders, including Trade signal distribution and licensing systems.
We develop for a wide variety of trading platforms including Metatrader 4/5, ninjatrader, Tradingview etc
Our standard project delivery timeframe is 2-3 days but can vary depending on the level of complexities involved with your project.
We will issue you a custom delivery timeframe if your project requires that.
We offer our customers a 14 days after delivery testing period which the customer can test and report any error if found.
We’ll fix this error and issues an update within 48 hours after the report.
To get the source code of your project, you have to specify this on your project requirements to be factored into your project code.
To get the source code of your project, you have to specify this on your project requirements to be factored into your project code.
Sorry NO, you have to provide the source code of your existing indicator for modification to bepossible.
Yes, we provide 14 days after delivery testing period which you can test your delivered project and confirm that it meets all your requirements, else you can request for a revision if any error was found.
We’ll issue an update within 48 hours of reporting any error, to fix any issue.
Our customers satisfaction is the engine that runs our business.
Let's Talk
If you still have questions that were was not addressed on the list of faq above, please feel free to contact us. You will get instant response from one of our available agents.